Jakob Nielsen's Usability 101
Jakob Nielsen defines usability by 5 components. Learnability, Efficiency, Memorability, Errors and Satisfaction. I can see how each of these can be put into usability. He also says that another key one is utility. He says that usability is a very important factor on the web. If the place you are on is really slow you will probably get frustrated with the website and leave it. Nielsen continues to talk about usability and its importance. This is helpful to anyone who wants to learn about the web and usability.
7 - important premises are supported though not in a sufficiently rigorous manner. Helps clarify to a useful extent the important ideas of others.
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